Bira and Biro Terms of Service
Version 1.1 · Effective 27 October 2026
These Terms of Service ("Terms") are a legal agreement between you and Bira and Biro ("Bira and Biro", "we", "us" or "our") for the use of the Bira and Biro mobile application, the Bira and Biro website and any related services (together, the "Service"). Please read them carefully before creating an account.
By creating an account, tapping the box that accepts these Terms, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not create an account and do not use the Service.
1. Who may use the Service
The Service is designed for parents and legal guardians to create learning profiles for children aged approximately 3 to 8. You must be at least 18 years old, or the age of legal majority where you live, and you must be the parent or legal guardian of each child whose profile you create.
You are responsible for the child's use of the Service, for the accuracy of the information you provide, and for keeping your phone number and Google account secure. Children may not create accounts themselves.
2. Accounts and sign-in
We use passwordless sign-in. You can sign in with a phone number confirmed by a one-time code (SMS) or with a Google account. You are responsible for all activity that happens through your account. Tell us immediately at support@biraandbiro.com if you believe someone else has access to your account.
We may suspend or close an account if it is used in breach of these Terms, if we are required to do so by law, or if continuing to provide the Service would harm another person or the Service.
3. Children and parental responsibility
Child profiles are created and controlled by the parent or guardian. The information you add about a child (such as name, age, gender, grade and an optional disability status) is provided by you, with your consent as the child's parent or guardian. You may review, correct or delete a child's profile at any time in the app, or by contacting us.
You review the commitments below before a child's account is created. They are our Child Safeguarding Policy, and the Children's Privacy Notice forms part of our Privacy Policy.
3.1 Safe and positive learning
We provide age-appropriate, inclusive educational activities that respect every child, regardless of gender, ability, religion, ethnicity or background.
3.2 Parental responsibility
Parents and guardians are responsible for supervising the child's use of the Service, supporting the learning activities and ensuring a safe learning environment.
3.3 Healthy screen time
Children are encouraged to learn daily, but Bira and Biro screen time should be limited to a maximum of one hour per day, or less where age-specific guidance applies. Adults are responsible for monitoring total screen time.
3.4 Privacy and data protection
We collect only the information necessary to provide the educational services, monitor learning progress and maintain platform security. We protect children's data, do not sell it and do not use it for targeted advertising. Our Privacy Policy explains what we collect, why, and the rights you have.
3.5 Child safeguarding
We are committed to protecting children from harmful content, exploitation, discrimination and inappropriate interactions. Report any safety concern immediately to support@biraandbiro.com.
3.6 Educational use
The Service supports children's learning but does not replace formal education, parental guidance, physical play or real-world interaction. It is not a school, a medical device, a diagnostic tool or a substitute for professional educational, medical or developmental advice.
3.7 What you confirm
When you create a child's account you confirm that:
- you are the child's parent, legal guardian or legally authorised representative, and you agree to these Terms;
- you have read the Children's Privacy Notice in our Privacy Policy; and
- you consent to the processing of the child's data for the educational purposes described in the Privacy Policy, where consent is legally required.
4. Licence to use the Service
Subject to these Terms and payment of any applicable fees, we grant you a personal, non-exclusive, non-transferable, revocable and limited licence to install and use the Service on devices you own or control, for your family's private, non-commercial use.
You may not:
- copy, modify, translate, reverse engineer, decompile or disassemble the Service, except where the law expressly permits it;
- rent, lease, sublicense, resell or otherwise make the Service available to third parties;
- remove or alter copyright, trademark or other proprietary notices;
- use the Service to break the law, to harm or exploit a child or any other person, or to upload unlawful, abusive or infringing content;
- interfere with the security or operation of the Service, or attempt to gain unauthorised access to it; or
- use automated means to access the Service without our written permission.
5. Content and intellectual property
The Service, including its characters (including Efuyegela), artwork, audio, text, activities, software and trade marks, is owned by Bira and Biro or its licensors and is protected by Ethiopian and international intellectual-property laws. We grant you only the limited licence described above. All rights not expressly granted are reserved.
If you send us feedback or suggestions, you allow us to use them without restriction or payment. Drawings a child creates in the Art Studio remain the child's and your family's; we do not claim ownership of them, and they are stored on your device.
6. Internet access, downloads and updates
Some features need an internet connection. Offline activities, downloads and phone storage are your responsibility. We may release updates, and some updates may be required for security or compatibility. If you do not install a required update, part of the Service may stop working.
7. Fees
The current version of the Service is provided free of charge. If we introduce paid features, we will show the price and billing terms before you buy, and the purchase will also be subject to the rules of the app store you use.
8. Third-party services
The Service uses third-party services, including Google Sign-In and Firebase Cloud Messaging. Those services are governed by their own terms and privacy policies. We are not responsible for third-party services we do not control.
9. Disclaimers
The Service is provided "as is" and "as available". To the extent permitted by law, we do not promise that the Service will be uninterrupted, error-free or completely secure, or that it will produce a particular learning outcome. Nothing in these Terms removes rights you have under mandatory consumer-protection law.
10. Limitation of liability
To the extent permitted by law, Bira and Biro will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits, goodwill or opportunity, arising out of or connected with the Service.
Our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the twelve months before the claim, or (b) ETB 5,000. This limitation does not apply to fraud, wilful misconduct, gross negligence, death or personal injury caused by our negligence, or any liability that cannot be limited by law.
11. Ending the agreement
You may stop using the Service at any time and may request deletion of your account by using the delete option in the app (where available) or by writing to privacy@biraandbiro.com. We may suspend or terminate the Service or your account as described in Section 2. Sections that by their nature should survive termination (including intellectual property, disclaimers, liability and governing law) will continue to apply.
12. Changes to these Terms
We may update these Terms to reflect changes in the Service or the law. If a change is material, we will notify you in the app or by another reasonable means before it takes effect. The version and effective date are always shown at the top of this document. Continuing to use the Service after a change means you accept the updated Terms.
13. Governing law and disputes
These Terms are governed by the laws of the Federal Democratic Republic of Ethiopia, without regard to conflict-of-law rules. Before starting a formal claim, please contact us at support@biraandbiro.com so we can try to resolve the issue informally. Subject to any mandatory consumer rights you have, disputes will be brought before the competent courts of Addis Ababa, Ethiopia.
If you are a consumer in the United States, nothing in this section prevents you from relying on mandatory protections of the state where you live.
14. Contact
Bira and Biro Addis Ababa, Ethiopia Support: support@biraandbiro.com Privacy and legal: privacy@biraandbiro.com